JA Westenberg (@daojoan)

JA Westenberg

@daojoan

Nov 3, 2026

I published a guide here: https://crisisplaybook.thisisstudioself.com

The Ultimate Crisis Comms Bible for Tech Companies | SELFA free 36-page field guide from SELF: run your public incident comms with severity levels, on-call roles, SLOs and postmortems. Plus an agent-ready Markdown playbook.crisisplaybook.thisisstudioself.com

JA Westenberg

@joanwestenberg.eth

Nov 2, 2026

I went down a rabbit hole reading the post-mortems and status logs from the Oct 21 Railway breach. On the systems side, I don't have much to say re: the engineering response. On the comms side, it's a different story... 🧵 1/10